Where Vilva D2C Is Headed.
What's already live, what our team is heads-down on right now, and what's next — no vague "coming soon", just where things actually stand.
Shipped
4AI-agent connector (MCP) for every store
Tools like Claude can query store data directly, per store, on Scale.
WhatsApp-native order messages
Confirmations, shipping updates, and cart nudges over WhatsApp.
GST e-invoicing sync to Zoho Books
CGST/SGST fields native on every order line.
Shiprocket, built in
Auto-generated labels and live tracking, no separate courier account.
In Progress
3Structured returns & exchange workflow
Moving beyond manual order-status changes to a dedicated return flow.
Customer segmentation for campaigns
A segment-builder layer on top of existing coupons and newsletters.
Staff accounts with role-based permissions
Finer-grained access control for larger teams.
Planned
6Drag-and-drop storefront editor
A merchant-editable canvas, so layout changes don't need a dev commit.
Buy-now-pay-later
A BNPL option alongside the existing payment rails.
Public API & webhooks
A documented, merchant-facing way to connect your own tools.
Native A/B testing
Built-in split testing for storefront and campaign changes.
Gift cards & subscriptions
Recurring and stored-value options for repeat-purchase businesses.
Multi-location inventory
Stock split by warehouse, not one table per product.
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