All systems operational
System Status
Real-time status and 90-day uptime history for every part of the platform — published so you don't have to take our word for it.
0%
Uptime SLA on paid plans, over the trailing 90 days
Uptime by service
Storefront & Checkout99.98% uptime
90 days agoToday
Payments (Razorpay, PhonePe, Instamojo, Stripe)99.95% uptime
90 days agoToday
Shipping (Shiprocket sync)99.91% uptime
90 days agoToday
WhatsApp order messaging99.87% uptime
90 days agoToday
Merchant Admin Dashboard99.97% uptime
90 days agoToday
AI-agent connector (MCP)99.9% uptime
90 days agoToday
Incident history
Aug 3, 2026Resolved
Delayed WhatsApp message delivery
Order confirmation messages were delayed by up to 12 minutes for roughly 40 minutes due to a provider-side rate limit. Resolved by rerouting through a backup send path.
Jun 21, 2026Resolved
Shiprocket label generation errors
A subset of merchants saw label-generation failures for about 25 minutes during a Shiprocket-side API change. Fixed by patching the integration to the new response format.
Apr 9, 2026Resolved
Checkout slow to load on mobile
A bundle regression added roughly 1.5s to mobile checkout load time for about 2 hours. Rolled back and reshipped after root-causing the regression.