Security that's boringly reliable.
No headlines, no scares — just encryption, access control, and monitoring doing their job quietly in the background, every single day your store is open.
Built for the parts you can't see
The infrastructure work that makes “it just works” possible — so you can worry about your product, not your uptime.
Encryption everywhere
Data is encrypted in transit with TLS 1.2+ on every connection, and at rest with 256-bit encryption across databases and backups. Nothing about your store or your customers sits in the clear.
PCI-DSS compliant payments
Card data never touches our servers. Every transaction routes through PCI-DSS compliant payment partners, so you get bank-grade payment security without owning the compliance burden.
Automated backups & DR
Your store data is backed up automatically on a rolling schedule and replicated across regions. If something goes wrong, our disaster recovery process is built to bring you back fast — not scramble.
Role-based access control
Give teammates exactly the access they need and nothing more — storefront editor, order manager, or full admin. Every permission change is logged so you know who touched what, and when.
Uptime SLA & monitoring
Our infrastructure is monitored around the clock, with automated alerting and failover for the services your storefront depends on. A public status page keeps you informed, not guessing.
Incident response process
When something needs attention, a defined on-call process kicks in immediately — triage, containment, and a clear post-incident summary for affected merchants. No silence, no guesswork.
Found something? Tell us first.
If you're a security researcher and you've found a vulnerability in Vilva D2C, we'd genuinely like to know before anyone else does. Report it responsibly and we'll acknowledge, investigate, and keep you posted as we work through a fix — no legal threats, no runaround.
security@vilvad2c.com →Questions about how we keep things locked down?
Talk to our team about compliance, data residency, or anything else on your security checklist.
Talk to us →